https://trademarkmanagement.bamboohr.com/careers/23?source=aWQ9MTg%3D

Role Summary:

The Case Management Assistant will play a key role in supporting the case management team by assisting in day-to-day case activities, organizing case materials, and facilitating communication between clients, law enforcement, and other stakeholders. This position requires organizational skills, basic legal knowledge, and a commitment to providing excellent client service.

Key Responsibilities:

• Assist with case progression, maintain case files, and ensure all necessary documentation is up to date in the case management system.
• Assist in communicating with clients, law enforcement, and external counsel to coordinate activities and ensure information flows smoothly.
• Help with managing case deadlines and assist in organizing case-related tasks.
• Provide research and investigative support to the case management team, ensuring all relevant facts and evidence are gathered.
• Assist in drafting and preparing case-related documents, including enforcement solution recommendations.
• Support the team in designing and implementing strategic enforcement solutions tailored to individual cases.
• Perform billing analysis and assist with client reporting as needed.

Skillset and Knowledge Requirements:

Hard Skills:

• Proficiency in Microsoft Office Suite and case management software.
• Basic understanding of legal concepts and processes, especially those related to brand protection.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Investigative skills, with the ability to conduct research and gather relevant information.
• Familiarity with project management tools and ability to support case workflows effectively.
• Competent in conflict resolution, communication, and online technical tools.

Soft Skills:

• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to adapt quickly to changing priorities.
• Strong interpersonal skills, with the ability to empathize with clients and stakeholders.
• Problem-solving orientation with the ability to support the case management team effectively.

Qualifications:

• 2-3 years of experience in an office setting, ideally within a case management, legal, or administrative role.
• Basic knowledge of project management and legal studies (preferred).
• Strong communication skills, with the ability to work collaboratively within a team.
• Experience with or an interest in brand protection or intellectual property fields is a plus.

Why Join Us?

• Competitive salary and benefits package.
• Flexible schedule and adaptive work environment.
• Opportunity to work in a dynamic, challenging environment with a passionate team.
• Supportive team members dedicated to the business’s collaborative success.

Application Process:

Qualified candidates are invited to apply by submitting a resume highlighting their experience related to the responsibilities and skillset requirements for this role. Please submit your application by February 14, 2025.

Application timeline:

Jan 3 – Feb 14, 2025: Resume Acceptance

Feb 15 – March 3, 2025: Schedule and administer phone interviews (1st round)

March 5 – March 21, 2025: Schedule and administer in-office interviews (2nd round)

March 22 – 31, 2025: Schedule and administer panel interview (3rd round)

April 4, 2025: Offer letter sent

April 21, 2025: Start date

Trademark Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.